This offer is designed for offices with about 10 people, including mobile users who need to be in-touch wherever they may find themselves, in the office or elsewhere.
You can read the description of each product included in this package by clicking on the correspondings links.
You can examine the details of this package in the Offer Definition section below. For your convenience, we provide here a view at a glance:
1. Needs Assessment. A Preliminary Needs Assessment Questionnaire is provided to help you determine whether this offering or another solution is the best response to your needs. Once this solution has been chosen you may place an order and we will send you the Detailed Needs Assessment Questionnaire to gather the information necessary to customize the products for your specific situation.
2. Equipment.
a) One NetGear ProSecure UTM10 Unified Threat Management appliance, with 1 year web protection, e-mail protection and NetGear maintenance. Product Code UTM10EW-100NAS. See the product description here. A comparison table for all the UTM models can be found here.
b) One NetGear WNAP320 Wireless Access Point supporting wireless clients running IEEE 802.11b/g/n in the 2.4 GHz frequency. Product Code WNAP320-100NAS. See the product description here.
c) One NetGear ProSafe GS108PE Ethernet Switch with 8 ports, four of which provide Power-over-Ethernet. Product Code GS108PE-100NAS. See the product description here.
3. In-house Customization. This service initiates with the ordering and procurement of the equipment included in this package. Once the products are in WaveTeam's lab the following services will be performed:
For the UTM10:
- License activation and product registration.
- Update firmware if necessary.
- Network configuration according to the needs assessment data.
- Reserved IP addresses for the servers identified in the needs assessment.
- Activation of IPS for web, email, databases and malware.
- Creation of Schedule 1 for business days, 8-5 (future use).
- Creation of Schedule 2 for Mon-Sat, 8-5 (future use).
- Creation of Schedule 3 for weekends (future use).
- Attack checks for ping on internet ports and enable stealth mode.
- Application Security applied to Services identified in the needs assessment.
- Append warnings on e-mails as identified in the needs assessment.
- Distributed Spam Analysis applied to SMTP and POP3.
- Content Filtering by category, as specified in the needs assessment.
- Trusted Hosts list as specified in the needs assessment.
- Establish IP range for SSL VPN clients.
- Configured Client Route for destination network.
- Establish user profiles for administrator, guest and SSL VPN users, according to the needs assessment.
- Enable HTTPS for remote administration.
- Enable SNMP if requested by the customer in the needs assessment.
- Set the unit to the customer's time zone and activate automatic adjust for Daylight Savings Time.
- Switch to a different NTP server if one is provided by the customer in the needs assessment.
- All other UTM options left with default values.
For the WNAP320:
- License activation and registration of the WNAP320.
- Network configuration according to the needs assessment
- Activation of WAP2 security with pre-established encryption key.
- Activation of wireless mode .11gn for new and legacy mobile devices.
- Deactivation of DHCP server to allow the UTM to be the sole DHCP server on the network.
- Connectivity testing with the customized UTM and the ethernet switch.
- Connectivity testing with mobile devices.
For the GS108PE:
- License activation and registration of the switch.
- Connectivity testing with the UTM and the wireless access point.
Site Preparation:
- Site Preparation instructions are provided with the above products.
- A Port Allocation Table is also provided to facilitate the connection of the various components.
This phase ends with the shipment of all customized products to your designated location for connection to the electrical power and to the network as specified in the accompanying documentation.
4. Distance Learning for the Network Administrator. Once all equipment is at your location, a 1 1/2 -hour session will be held on-line and on the telephone with the network administrator, as follows:
- Confirm with the administrator that all components of this solution have been connected and activated according to the provided instructions.
- Make the administrator aware of the characteristics of the network as designed under this offer.
- Remote access of adminstrator's Windows PC by WaveTeam technician for hands-on instructions.
- Review of administrator's tasks to monitor the UTM functioning.
- Review system backup procedure.
- Review of procedures to add or delete authorized VPN users.
- Review user-friendly practices for the SSL VPN users.
- Review of procedures to add or delete filtered catagories.
- Review of procedures to add or delete services to be scanned or blocked.
- Review of procedures to enable the DMZ port of the UTM
- Review of procedures to add or delete digital certificates.
- Review of procuderes to monitor the functioning of the wireless access point.
- Review of procedures to change the WAP2 options of the wireless access point.
- Review of procedures to monitor the functioning of the ethernet switch.
- Review of procedures to add or delete hosts connected to the ethernet switch.
- Make the administrator aware of the support resources available for the included equipment.
5. Remote Assistance to SSL VPN Users, as follows:
- Remote Assistance (RA) will be provided for up to 5 SSL VPN users at an established time following activation of the system.
- The Remote Assistance service takes about 20 minutes per user.
- At WaveTeam's discretion, remote access of the user's PC by the WaveTeam technician may be required.
- It will include the necessary procedures to establish the VPN tunnel with the UTM and to locate the targeted shared resources according to the needs assessment.
6. Pricing. All equipment and services listed in this Service Offering are included in the price shown here:
Equipment Services - INneR Total Purchase before sale tax
S & H with INneR Grand Total before sale tax
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